Terms of service

Last updated 8-October-2026

These terms are an agreement between ROFTR Clouds LLP ("we", "us") and the business that signs up for Paski ("you", the operator). By signing up, or by using the Paski app, web panels or website, you accept them. If you sign up for a business, you confirm you may bind it.

1. The service

Paski is software for running a parking lot: issuing tickets, working out fees from your rates, recording payments, passes, shifts and reports, and optionally sending tickets to vehicle owners on WhatsApp. It is a tool. You run the parking lot; we do not.

2. Your account and your staff

• Give true details when you sign up and keep them current.
• You decide who on your staff gets an account and what they may do. You are responsible for everything done under your account and your staff's accounts.
• Keep one-time passwords, PINs and passwords private. Tell us at once if you think an account has been misused.
• Paski is for businesses and for people aged 18 or over.

3. Free trial

A new account gets a free trial of 15 days with no payment details asked. When it ends, the account turns read-only until a plan is paid.

4. Plans and payment

• Plans are priced per parking location (branch) and are daily, monthly or yearly, at the prices shown on our website or in the app.
• GST is added to the price where it applies.
• A period counts from the day you pay, with the last day included in full. Paying before the current period ends adds the new period to its end.
• You pay by UPI to our account and enter the transaction reference (UTR). We may switch your plan on before we have checked the payment against our bank statement. If the payment is not found, we switch off what it paid for and may hold your next payments for checking.
• Nothing renews or charges you by itself. Prices may change; a change applies from your next payment, and we tell you in advance.
• Refunds are covered by our refund and cancellation policy.

5. Message balance

• Tickets and receipts sent to vehicle owners on WhatsApp are paid from a prepaid balance at the price per message shown in the app.
• A message is charged when it is sent. If WhatsApp does not accept it, the charge is returned to your balance automatically.
• Messages are delivered by Meta's WhatsApp platform. We cannot promise that a message is delivered or read, and a ticket is never held back because a message did not go.

6. When an account lapses

If a plan is not renewed, the account stays read-only for 15 days: you can sign in, see everything and pay. After that it is locked: you can still sign in to pay, to download a copy of your data, or to keep it in the Data Vault (Rs.99 + GST a month, whatever the number of branches: you can look at your data and download it, but nothing new can be entered).

We keep an account's data for 60 days from the end of its trial or plan, the read-only days included, and email you 30, 7 and 1 day before they are up. While the Data Vault is paid the days stop, and they start again from its end. After the 60 days we may delete the account and all its data; until we do, paying for a plan brings it all back. We keep tax invoices as the law requires.

7. Your duties towards vehicle owners

• You set the parking rates and are responsible for them being lawful, displayed where required, and charged correctly. Check your rates and the fee shown before you take money.
• Collect a vehicle owner's mobile number only to send their ticket, put up a notice at the gate saying so, and never use those numbers for marketing.
• Paski cannot see whether a UPI payment reached you. Check your own UPI app before letting a vehicle out.
• Disputes with vehicle owners about fees, waiting, damage or loss are between you and them.
• Tax on the parking fees you collect is yours to account for.

8. Fair use

Do not use Paski to break the law, to send messages people did not ask for, to copy or resell the software, to probe or overload our systems, or to reach another operator's data.

9. Your data

The records you create belong to you. We keep and process them to run the service, as described in our privacy policy, and we do not sell them.

10. Availability

We work to keep Paski running at all times but do not promise it will never be interrupted, for example during maintenance or a fault at a provider. The Android app keeps letting vehicles in and out with no signal and hands the records over when the signal returns; records on a phone that is lost or reset before then cannot be recovered.

11. Liability

Paski is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, lost revenue or profit, or loss of or damage to vehicles or property at your lot. Our total liability for any claim is limited to what you paid us in the three months before it arose.

12. Ending the agreement

You may stop using Paski at any time: nothing renews by itself, so simply do not pay for the next period. The owner may also close the account today, from Subscription in the app or the web panel: it stops at once for everyone on your staff, the days left on your plan are not refunded, and you can open it again exactly as it was within 24 hours. After that we may delete it. You may also ask us to delete your account (how). We may suspend or close an account that breaks these terms or is not paid for, and will tell you first unless the law or the safety of others requires otherwise.

13. Changes

We may change these terms. We post the new version here with its date and tell you in the app or by email before a change that affects you takes effect.

14. Law and courts

These terms are governed by the laws of India. The courts at Coimbatore, Tamil Nadu have jurisdiction.

15. Contact

Write to support@roftr.com, or raise a ticket from Help and support in the app.